About Us

Products

Customer Success

Support & Training

Downloads

CEO BLOG

  Intriguity Participates In Solidscape’S 3 Day Technical Workshop
FICCI’S International conference
Solidscape incorporates SCP 
1st IDEM India
India International Jewellery Show (IIJS)
1st Solidscape User Conference
1st InterCAD Conference
International Jewellery Show (IIJS)
Reseller for Solidscape
Industrial Expo & Conferences
SIAT Expo (ARAI)
Intriguity > In the news

INTRIGUITY PARTICIPATES IN SOLIDSCAPE’S 3 DAY TECHNICAL WORKSHOP ORGANIZED AT HOTEL COSMOPOLITAN, HONG KONG.

January 20th 2010 :

Intriguity participated in Solidscape’s 3 Day Technical Training Workshop held at Hotel Cosmopolitan, Hong Kong.

The 3 Day Workshop focused on each & every aspect of the functioning of Solidscape machine including technical training on troubleshooting Solidscape issues, fixing errors, replacing parts & regular maintenance operations.

Since Solidscape is an extremely high-tech product, implementing the technology in an end-to-end way is the key to successful implementation. This not only includes the hardware aspects but also covers related software applications which in totality works as a complete solution. The Workshop included resellers of Solidscape from across Asia-Pacific region & was conducted by the technical support team from Solidscape, USA.

Solidscape has recently introduced the T76+ & R66+ range of 3D Printers with the SCP technology. With this recent enhancements, there are a few changes in the way the new machines calibrate & in certain machines upgrades needs to be provided to bring them to the recent series which includes a hardware component & a software component as well. The training programme also highlighted key enhancements in the “+” series of printers with steps to perform the upgrades on older machines. A lot of common issues were also discussed in the training programme encountered by different resellers which also brought about innovative & unique ideas for resolving certain common issues which were not generally prescribed by Solidscape.

“ We strongly believe that our long term company growth can only be driven by a satisfied customer base. Unless our resellers are well trained on all aspects of the machine, they will never be able to support our end users. Hence, regular & in-depth training programmes have always been a part of our company’s corporate policy” commented Mr Dan Drop, Sales Manager for Asia-Pacific Region.

 

“Although our engineers are adequately trained on Solidscape to support our customers, we still like to use every opportunity to expose them to more detailed technical training. Moreover, this training programme has given us a good platform to interact with other resellers across Asia-Pacific & understand how they troubleshoot & tackle issues on Solidscape” says Mr Vikrant Rawa.


© Intriguity